Troubleshooting

Symptom

Bans arrive after five minutes, not seconds

Fix

You are on 0.11.x, which polls. Update to 0.12.0.

Symptom

Signature check failed for one member

Fix

That member rotated its key and your server has not seen the new one yet. Run /psync status, it refreshes member keys.

Symptom

A ban from another server was not applied

Fix

Check your policy for its category, and whether the record has an evidence link if min-evidence is set. /psync record <player> shows every record for a player and what your policy did with it.

Symptom

LiteBans import stops halfway

Fix

Large imports run in batches of 5,000. Run the command again; it continues where it stopped and skips bans it already imported.